Comments on: Understanding the Different Types of Reviewer https://www.brightlocal.com/learn/review-management/profile-management/understanding-reviewers/ Local Marketing Made Simple Tue, 04 Oct 2022 10:22:19 +0000 hourly 1 https://wordpress.org/?v=6.5.5 By: Rosie Murphy https://www.brightlocal.com/learn/review-management/profile-management/understanding-reviewers/#comment-3103 Mon, 16 Jul 2018 15:30:47 +0000 https://www.brightlocal.com/?p=40362#comment-3103 In reply to Green T Services.

Sounds great! If reviewers have taken the time to review your business, it’s only right that their opinions are heard.

]]> By: Green T Services https://www.brightlocal.com/learn/review-management/profile-management/understanding-reviewers/#comment-3102 Mon, 16 Jul 2018 14:59:02 +0000 https://www.brightlocal.com/?p=40362#comment-3102 We make sure to reply to every single review we receive. Sometimes it makes the reviewer very happy that you actually read and respond to their reviews right away. On the negative reviews, we always leave our managers phone number and offer to try and make right on their issue. Not everyone wants to hear back from you or is interested in your offer but we always try.

]]> By: Rosie Murphy https://www.brightlocal.com/learn/review-management/profile-management/understanding-reviewers/#comment-3101 Mon, 16 Jul 2018 08:45:09 +0000 https://www.brightlocal.com/?p=40362#comment-3101 In reply to Nikki Stine.

Thanks Nikki! Glad you found it interesting.

]]> By: Nikki Stine https://www.brightlocal.com/learn/review-management/profile-management/understanding-reviewers/#comment-3100 Sat, 14 Jul 2018 02:29:36 +0000 https://www.brightlocal.com/?p=40362#comment-3100 Responding to customer reviews is getting more and more important for reputation and Local SEO. Thanks for breaking down the typical reviewer personas and the best approach for each type! Nice article.

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